Orbit Group in Medway
Orbit Group owns 1,010 social homes in Medway (31 March 2026) — 9% of the district's 10,662, the 3rd largest of 31 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 65.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 14 other bigger landlords in Medway scored higher. Source: Regulator of Social Housing.
Its homes in Medway
| General needs (rented) | 630 |
|---|---|
| Supported housing | 12 |
| Housing for older people | 82 |
| Shared ownership and other low-cost home ownership | 286 |
| Failing the Decent Homes Standard (here) | 1 |
Registered providers counted here: Orbit Group; Orbit Housing Association.
How it performs (whole landlord, 2024/25)
| Measure (all of Orbit Group's homes, not only Medway) | Orbit Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 67.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 87.0 | 53.9 |
All Tenant Satisfaction Measures of Orbit Group, 2023/24 and 2024/25
Other bigger landlords in Medway
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 223 | 89.8% |
| Anchor Hanover Group | 311 | 86.1% |
| Legal & General Affordable Homes | 139 | 79.6% |
| West Kent Housing Association | 543 | 74.5% |
| Medway Council | 3,032 | 70.7% |
| Golding Homes | 179 | 68.6% |
| Moat Homes | 1,171 | 67.2% |
| The Riverside Group | 184 | 66.6% |
| Hyde Housing Association | 546 | 65.5% |
| Sanctuary Housing Association | 131 | 63.9% |
| Clarion Housing Group | 256 | 63.7% |
| Southern Housing | 665 | 63.0% |
| Peabody Trust | 310 | 58.7% |
| London & Quadrant Housing Trust | 814 | 53.5% |
Where else Orbit Group owns homes
85 other areas, 41,080 social homes in total. Largest:
- Stratford-on-Avon 7,011 homes
- Bexley 4,275 homes
- Thanet 2,962 homes
- North Northamptonshire 1,980 homes
- Warwick 1,964 homes
- Coventry 1,783 homes
- Hastings 1,521 homes
- West Northamptonshire 1,404 homes
- Rugby 1,334 homes
- Wealden 868 homes
- Nuneaton and Bedworth 855 homes
- Norwich 822 homes
- South Norfolk 809 homes
- Hinckley and Bosworth 738 homes
- Milton Keynes 677 homes
All landlords in Medway · Orbit Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.