The Riverside Group in Manchester
The Riverside Group owns 600 social homes in Manchester (31 March 2026) — 1% of the district's 69,407, the 13th largest of 51 landlords here. 5 of its homes here failed the Decent Homes Standard. Across its whole stock, 66.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 9 of 12 other bigger landlords in Manchester scored higher. Source: Regulator of Social Housing.
Its homes in Manchester
| General needs (rented) | 161 |
|---|---|
| Supported housing | 193 |
| Housing for older people | 200 |
| Shared ownership and other low-cost home ownership | 46 |
| Failing the Decent Homes Standard (here) | 5 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Riverside Group's homes, not only Manchester) | The Riverside Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 66.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 76.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 88.6 | 53.9 |
All Tenant Satisfaction Measures of The Riverside Group, 2023/24 and 2024/25
Other bigger landlords in Manchester
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Arawak Walton Housing Association | 1,021 | 84.3% |
| Wythenshawe Community Housing Group | 13,722 | 76.9% |
| Your Housing Group | 1,758 | 75.0% |
| Mosscare St. Vincent's Housing Group | 4,030 | 72.9% |
| One Manchester | 11,730 | 71.7% |
| Great Places Housing Group | 2,926 | 70.8% |
| Southway Housing Trust (Manchester) | 6,016 | 70.5% |
| Jigsaw Homes Group | 3,195 | 68.9% |
| The Guinness Partnership | 3,236 | 67.7% |
| Places for People Group | 1,144 | 64.3% |
| Sanctuary Housing Association | 795 | 63.9% |
| Manchester City Council | 15,086 | 60.1% |
Where else The Riverside Group owns homes
148 other areas, 64,313 social homes in total. Largest:
- Liverpool 11,007 homes
- Cumberland 8,289 homes
- Tower Hamlets 3,446 homes
- Camden 2,729 homes
- Halton 2,703 homes
- Newham 2,383 homes
- Sefton 2,354 homes
- Wirral 2,195 homes
- Rochdale 2,182 homes
- Kingston upon Hull 1,428 homes
- Leicester 1,389 homes
- Newcastle upon Tyne 1,150 homes
- St. Helens 1,113 homes
- Knowsley 1,015 homes
- Westmorland and Furness 928 homes
All landlords in Manchester · The Riverside Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.