The Riverside Group in Leicester
The Riverside Group owns 1,389 social homes in Leicester (31 March 2026) — 5% of the district's 30,407, the 4th largest of 43 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 66.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in Leicester scored higher. Source: Regulator of Social Housing.
Its homes in Leicester
| General needs (rented) | 1,261 |
|---|---|
| Supported housing | 8 |
| Housing for older people | 67 |
| Shared ownership and other low-cost home ownership | 53 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Riverside Group's homes, not only Leicester) | The Riverside Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 66.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 76.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 88.6 | 53.9 |
All Tenant Satisfaction Measures of The Riverside Group, 2023/24 and 2024/25
Other bigger landlords in Leicester
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Midland Heart | 1,094 | 78.7% |
| Nottingham Community Housing Association | 663 | 78.2% |
| East Midlands Housing Group | 1,473 | 67.5% |
| Paragon Asra Housing | 3,597 | 64.8% |
| Platform Housing Group | 1,229 | 64.6% |
| Leicester City Council | 18,613 | 64.5% |
Where else The Riverside Group owns homes
148 other areas, 64,313 social homes in total. Largest:
- Liverpool 11,007 homes
- Cumberland 8,289 homes
- Tower Hamlets 3,446 homes
- Camden 2,729 homes
- Halton 2,703 homes
- Newham 2,383 homes
- Sefton 2,354 homes
- Wirral 2,195 homes
- Rochdale 2,182 homes
- Kingston upon Hull 1,428 homes
- Newcastle upon Tyne 1,150 homes
- St. Helens 1,113 homes
- Knowsley 1,015 homes
- Westmorland and Furness 928 homes
- South Tyneside 913 homes
All landlords in Leicester · The Riverside Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.