Manchester City Council in Manchester
Manchester City Council owns 15,086 social homes in Manchester (31 March 2025) — 22% of the district's 69,407, the largest of 51 landlords here. Across its whole stock, 60.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 11 of 11 other bigger landlords in Manchester scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Manchester City Council's homes, not only Manchester) | Manchester City Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 60.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 3.3% | 0.5% |
| Non-emergency repairs within target (RP02) | 64.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 63.3 | 53.9 |
All Tenant Satisfaction Measures of Manchester City Council, 2023/24 and 2024/25
Other bigger landlords in Manchester
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Arawak Walton Housing Association | 1,021 | 84.3% |
| Wythenshawe Community Housing Group | 13,722 | 76.9% |
| Your Housing Group | 1,758 | 75.0% |
| Mosscare St. Vincent's Housing Group | 4,030 | 72.9% |
| One Manchester | 11,730 | 71.7% |
| Great Places Housing Group | 2,926 | 70.8% |
| Southway Housing Trust (Manchester) | 6,016 | 70.5% |
| Jigsaw Homes Group | 3,195 | 68.9% |
| The Guinness Partnership | 3,236 | 67.7% |
| Places for People Group | 1,144 | 64.3% |
| Sanctuary Housing Association | 795 | 63.9% |
All landlords in Manchester · Manchester City Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.