Sanctuary Housing Association in Manchester
Sanctuary Housing Association owns 795 social homes in Manchester (31 March 2026) — 1% of the district's 69,407, the 12th largest of 51 landlords here. 4 of its homes here failed the Decent Homes Standard. Across its whole stock, 63.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 10 of 11 other bigger landlords in Manchester scored higher. Source: Regulator of Social Housing.
Its homes in Manchester
| General needs (rented) | 194 |
|---|---|
| Supported housing | 59 |
| Housing for older people | 455 |
| Shared ownership and other low-cost home ownership | 87 |
| Failing the Decent Homes Standard (here) | 4 |
How it performs (whole landlord, 2024/25)
| Measure (all of Sanctuary Housing Association's homes, not only Manchester) | Sanctuary Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 63.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 69.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 114.0 | 53.9 |
All Tenant Satisfaction Measures of Sanctuary Housing Association, 2023/24 and 2024/25
Other bigger landlords in Manchester
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Arawak Walton Housing Association | 1,021 | 84.3% |
| Wythenshawe Community Housing Group | 13,722 | 76.9% |
| Your Housing Group | 1,758 | 75.0% |
| Mosscare St. Vincent's Housing Group | 4,030 | 72.9% |
| One Manchester | 11,730 | 71.7% |
| Great Places Housing Group | 2,926 | 70.8% |
| Southway Housing Trust (Manchester) | 6,016 | 70.5% |
| Jigsaw Homes Group | 3,195 | 68.9% |
| The Guinness Partnership | 3,236 | 67.7% |
| Places for People Group | 1,144 | 64.3% |
| Manchester City Council | 15,086 | 60.1% |
Where else Sanctuary Housing Association owns homes
238 other areas, 85,368 social homes in total. Largest:
- Cheshire West and Chester 6,417 homes
- Cherwell 5,395 homes
- East Cambridgeshire 4,314 homes
- Basildon 3,127 homes
- Sheffield 2,987 homes
- Hackney 2,852 homes
- Torbay 2,745 homes
- Rochford 2,362 homes
- Tower Hamlets 1,992 homes
- Birmingham 1,823 homes
- Cornwall 1,794 homes
- Kingston upon Hull 1,556 homes
- Telford and Wrekin 1,367 homes
- North Yorkshire 1,240 homes
- Stoke-on-Trent 1,226 homes
All landlords in Manchester · Sanctuary Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.