Who Runs It

Bromford Flagship in Herefordshire

Bromford Flagship owns 391 social homes in Herefordshire (31 March 2026) — 3% of the district's 13,290, the 5th largest of 30 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 84.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 5 other bigger landlords in Herefordshire scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

391homes in Herefordshire
3%of the district's social homes
84.1%tenants satisfied overall (whole landlord)
not gradedregulator consumer grade

Its homes in Herefordshire

General needs (rented)355
Supported housing0
Housing for older people0
Shared ownership and other low-cost home ownership36
Failing the Decent Homes Standard (here)1

How it performs (whole landlord, 2024/25)

Measure (all of Bromford Flagship's homes, not only Herefordshire)Bromford FlagshipEngland median
Satisfied with the overall service (TP01)84.1%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.0%0.5%
Non-emergency repairs within target (RP02)70.2%82.5%
Stage one complaints per 1,000 homes (CH01)70.753.9

All Tenant Satisfaction Measures of Bromford Flagship, 2023/24 and 2024/25

Other bigger landlords in Herefordshire

LandlordHomes hereSatisfied overall
Two Rivers Housing15479.5%
Connexus Homes5,91976.8%
Citizen Housing Group1,32065.6%
Platform Housing Group2,33764.6%
Stonewater2,33761.8%

Where else Bromford Flagship owns homes

39 other areas, 45,708 social homes in total. Largest:

All landlords in Herefordshire · Bromford Flagship: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.