Stonewater in Herefordshire
Stonewater owns 2,337 social homes in Herefordshire (31 March 2026) — 18% of the district's 13,290, the 3rd largest of 30 landlords here. 7 of its homes here failed the Decent Homes Standard. Across its whole stock, 61.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 5 other bigger landlords in Herefordshire scored higher. Source: Regulator of Social Housing.
Its homes in Herefordshire
| General needs (rented) | 1,974 |
|---|---|
| Supported housing | 63 |
| Housing for older people | 173 |
| Shared ownership and other low-cost home ownership | 127 |
| Failing the Decent Homes Standard (here) | 7 |
How it performs (whole landlord, 2024/25)
| Measure (all of Stonewater's homes, not only Herefordshire) | Stonewater | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 61.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 74.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 106.0 | 53.9 |
All Tenant Satisfaction Measures of Stonewater, 2023/24 and 2024/25
Other bigger landlords in Herefordshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Bromford Flagship | 391 | 84.1% |
| Two Rivers Housing | 154 | 79.5% |
| Connexus Homes | 5,919 | 76.8% |
| Citizen Housing Group | 1,320 | 65.6% |
| Platform Housing Group | 2,337 | 64.6% |
Where else Stonewater owns homes
130 other areas, 36,926 social homes in total. Largest:
- Somerset 2,438 homes
- Wiltshire 1,618 homes
- Bedford 1,460 homes
- Central Bedfordshire 1,403 homes
- Coventry 1,390 homes
- Dorset 1,263 homes
- Bournemouth, Christchurch and Poole 1,190 homes
- Swindon 1,091 homes
- Sandwell 1,021 homes
- Dudley 1,010 homes
- Milton Keynes 912 homes
- Warwick 834 homes
- Southampton 816 homes
- Eastbourne 796 homes
- Calderdale 571 homes
All landlords in Herefordshire · Stonewater: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.