Connexus Homes in Herefordshire
Connexus Homes owns 5,919 social homes in Herefordshire (31 March 2026) — 45% of the district's 13,290, the largest of 30 landlords here. 153 of its homes here failed the Decent Homes Standard. Across its whole stock, 76.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 5 other bigger landlords in Herefordshire scored higher. Source: Regulator of Social Housing.
Its homes in Herefordshire
| General needs (rented) | 4,728 |
|---|---|
| Supported housing | 61 |
| Housing for older people | 894 |
| Shared ownership and other low-cost home ownership | 236 |
| Failing the Decent Homes Standard (here) | 153 |
How it performs (whole landlord, 2024/25)
| Measure (all of Connexus Homes's homes, not only Herefordshire) | Connexus Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 76.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 87.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 34.3 | 53.9 |
All Tenant Satisfaction Measures of Connexus Homes, 2023/24 and 2024/25
Other bigger landlords in Herefordshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Bromford Flagship | 391 | 84.1% |
| Two Rivers Housing | 154 | 79.5% |
| Citizen Housing Group | 1,320 | 65.6% |
| Platform Housing Group | 2,337 | 64.6% |
| Stonewater | 2,337 | 61.8% |
Where else Connexus Homes owns homes
2 other areas, 10,919 social homes in total. Largest:
- Shropshire 4,929 homes
- Telford and Wrekin 71 homes
All landlords in Herefordshire · Connexus Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.