Anchor Hanover Group in Hartlepool
Anchor Hanover Group owns 339 social homes in Hartlepool (31 March 2026) — 3% of the district's 10,852, the 7th largest of 22 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Hartlepool scored higher. Source: Regulator of Social Housing.
Its homes in Hartlepool
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 311 |
| Shared ownership and other low-cost home ownership | 28 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only Hartlepool) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in Hartlepool
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| North Star Housing Group | 358 | 86.4% |
| Karbon Homes | 422 | 81.5% |
| Bernicia Group | 365 | 80.5% |
| Joseph Rowntree Housing Trust | 200 | 78.2% |
| Thirteen Housing Group | 7,374 | 77.0% |
| Home Group | 967 | 68.2% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in Hartlepool · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.