Joseph Rowntree Housing Trust in Hartlepool
Joseph Rowntree Housing Trust owns 200 social homes in Hartlepool (31 March 2026) — 2% of the district's 10,852, the 8th largest of 22 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 78.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 6 other bigger landlords in Hartlepool scored higher. Source: Regulator of Social Housing.
Its homes in Hartlepool
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 154 |
| Shared ownership and other low-cost home ownership | 46 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Joseph Rowntree Housing Trust's homes, not only Hartlepool) | Joseph Rowntree Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 78.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.6% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 55.3 | 53.9 |
All Tenant Satisfaction Measures of Joseph Rowntree Housing Trust, 2023/24 and 2024/25
Other bigger landlords in Hartlepool
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| North Star Housing Group | 358 | 86.4% |
| Anchor Hanover Group | 339 | 86.1% |
| Karbon Homes | 422 | 81.5% |
| Bernicia Group | 365 | 80.5% |
| Thirteen Housing Group | 7,374 | 77.0% |
| Home Group | 967 | 68.2% |
Where else Joseph Rowntree Housing Trust owns homes
5 other areas, 2,385 social homes in total. Largest:
- York 1,775 homes
- North Yorkshire 271 homes
- East Riding of Yorkshire 84 homes
- Leeds 49 homes
- Kingston upon Hull 6 homes
All landlords in Hartlepool · Joseph Rowntree Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.