Notting Hill Genesis in Croydon
Notting Hill Genesis owns 773 social homes in Croydon (31 March 2026) — 3% of the district's 30,594, the 8th largest of 62 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 12 other bigger landlords in Croydon scored higher. Source: Regulator of Social Housing.
Its homes in Croydon
| General needs (rented) | 598 |
|---|---|
| Supported housing | 26 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 149 |
| Failing the Decent Homes Standard (here) | 1 |
Registered providers counted here: Notting Hill Genesis; Notting Hill Home Ownership.
How it performs (whole landlord, 2024/25)
| Measure (all of Notting Hill Genesis's homes, not only Croydon) | Notting Hill Genesis | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 73.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 108.3 | 53.9 |
All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25
Other bigger landlords in Croydon
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Home Group | 614 | 68.2% |
| Moat Homes | 619 | 67.2% |
| Hyde Housing Association | 1,634 | 65.5% |
| Paragon Asra Housing | 387 | 64.8% |
| Clarion Housing Group | 1,066 | 63.7% |
| Croydon Churches Housing Association | 1,189 | 63.5% |
| Southern Housing | 3,726 | 63.0% |
| Peabody Trust | 481 | 58.7% |
| London & Quadrant Housing Trust | 2,299 | 53.5% |
| London Borough of Croydon | 13,347 | 52.8% |
| Wandle Housing Association | 1,292 | 49.8% |
| Hexagon Housing Association | 424 | 48.8% |
Where else Notting Hill Genesis owns homes
73 other areas, 48,310 social homes in total. Largest:
- Hammersmith and Fulham 5,017 homes
- Brent 4,189 homes
- Kensington and Chelsea 3,968 homes
- Westminster 3,147 homes
- Barnet 3,137 homes
- Lambeth 2,829 homes
- Newham 2,694 homes
- Ealing 2,536 homes
- Tower Hamlets 2,382 homes
- Hounslow 1,856 homes
- Camden 1,824 homes
- Hackney 1,479 homes
- Southwark 1,435 homes
- Enfield 891 homes
- Hillingdon 804 homes
All landlords in Croydon · Notting Hill Genesis: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.