Regenda in West Lancashire
Regenda owns 166 social homes in West Lancashire (31 March 2026) — 2% of the district's 8,396, the 5th largest of 34 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 76.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 10 other bigger landlords in West Lancashire scored higher. Source: Regulator of Social Housing.
Its homes in West Lancashire
| General needs (rented) | 134 |
|---|---|
| Supported housing | 1 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 31 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Regenda's homes, not only West Lancashire) | Regenda | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 76.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 92.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 56.0 | 53.9 |
All Tenant Satisfaction Measures of Regenda, 2023/24 and 2024/25
Other bigger landlords in West Lancashire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 110 | 89.8% |
| One Vision Housing | 130 | 85.5% |
| Progress Housing Group | 150 | 76.3% |
| Your Housing Group | 156 | 75.0% |
| Torus62 | 135 | 73.8% |
| Jigsaw Homes Group | 276 | 68.9% |
| Onward Group | 134 | 68.3% |
| The Riverside Group | 289 | 66.6% |
| Sanctuary Housing Association | 181 | 63.9% |
| West Lancashire Borough Council | 5,794 | 62.5% |
Where else Regenda owns homes
24 other areas, 11,437 social homes in total. Largest:
- Wyre 2,847 homes
- Wirral 1,601 homes
- Oldham 1,382 homes
- Liverpool 1,129 homes
- Tameside 1,008 homes
- Cheshire East 919 homes
- St. Helens 829 homes
- Rochdale 622 homes
- Sefton 431 homes
- Rossendale 175 homes
- Trafford 78 homes
- Bury 65 homes
- Cheshire West and Chester 37 homes
- Burnley 32 homes
- Fylde 23 homes
All landlords in West Lancashire · Regenda: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.