Who owns the social housing in Cheshire West and Chester?
Cheshire West and Chester has 28,143 social homes owned by 52 landlords: the council owns 5,285 (31 March 2025) and housing associations and other registered providers 22,858 (31 March 2026). The largest is Sanctuary Housing Association with 6,417 (23%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Cheshire West and Chester) ranges from 63.9% (Sanctuary Housing Association) to 84.0% (Weaver Vale Housing Trust); the council: 65.5%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Cheshire West and Chester
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Sanctuary Housing Association | 6,417 (23%) | 19 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Weaver Vale Housing Trust | 6,182 (22%) | 0 | 84.0% | 0.0% | 68.4% | 30.6 | C1 |
| Cheshire West and Chester Council council | 5,285 (19%) | — | 65.5% | 0.0% | 75.6% | 87.0 | not graded |
| Muir Group Housing Association | 2,163 (8%) | 9 | 82.8% | 0.3% | 75.8% | 143.8 | not graded |
| Your Housing Group | 1,515 (5%) | 3 | 75.0% | 0.0% | 38.1% | 89.7 | C2 |
| Jigsaw Homes Group | 1,105 (4%) | 7 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Plus Dane Housing | 1,022 (4%) | 0 | 72.6% | 0.0% | 74.5% | 81.5 | C2 |
| The Riverside Group | 603 (2%) | 1 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Torus62 | 562 (2%) | 0 | 73.8% | 0.2% | 97.5% | 57.8 | C1 |
| The Guinness Partnership | 402 (1%) | 1 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Great Places Housing Group | 396 (1%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| ForHousing | 253 (1%) | 2 | 73.5% | 0.0% | 95.0% | 145.9 | not graded |
| One Vision Housing | 247 (1%) | 0 | 85.5% | 0.0% | 87.5% | 49.9 | C1 |
| Onward Group | 176 (1%) | 5 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| London & Quadrant Housing Trust | 168 (1%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
29 more landlords
| Sage Rented | 164 (1%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Heylo Housing Registered Provider | 146 (1%) | 0 | — | — | — | — | not graded |
| Magenta Living | 141 (1%) | 0 | 81.7% | 0.0% | 87.3% | 76.0 | C1 |
| South Cheshire Housing Society | 115 (0%) | 0 | — | — | — | — | not graded |
| Hilldale Housing Association | 100 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| Birkenhead Forum Housing Association | 86 (0%) | 0 | — | — | — | — | not graded |
| Aspire Housing | 73 (0%) | 0 | 78.0% | 0.3% | 59.4% | 69.6 | C1 |
| Housing 21 | 72 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Clarion Housing Group | 72 (0%) | 1 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Inclusion Housing Community Interest Company | 68 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Sage Homes RP | 66 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Sparrow Shared Ownership | 59 (0%) | 0 | — | — | — | — | C1* |
| Alpha (R.S.L.) | 51 (0%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 48 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Grosvenor Hart Homes | 42 (0%) | 0 | — | — | — | — | not graded |
| Cheshire Peaks & Plains Housing Trust | 42 (0%) | 0 | 72.9% | 1.2% | 71.2% | 42.9 | C1 |
| Golden Lane Housing | 39 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Regenda | 37 (0%) | 0 | 76.6% | 0.0% | 92.5% | 56.0 | C1 |
| Halo Housing Association | 28 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 27 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Wirral Methodist Housing Association | 23 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 21 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Waythrough | 18 (0%) | 0 | — | — | — | — | not graded |
| Plexus UK (First Project) | 14 (0%) | 0 | — | — | — | — | not graded |
| The Abbeyfield Chester Society | 12 (0%) | 0 | — | — | — | — | not graded |
| Auckland Home Solutions | 11 (0%) | 0 | — | — | — | — | not graded |
| The Abbeyfield Ellesmere Port Society | 10 (0%) | 0 | — | — | — | — | not graded |
| Home Group | 10 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Halton Housing | 10 (0%) | 0 | 74.4% | 0.2% | 85.4% | 46.9 | not graded |
* Housing associations only, homes in Cheshire West and Chester (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
8 smaller landlords with fewer than 10 homes here (42 homes)
Empower Housing Association, Lets for Life, MTD Housing, Encircle Housing, Creative Support, English Rural Housing Association, Places for People Group, First Priority Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Cheshire West and Chester belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.