Progress Housing Group in West Lancashire
Progress Housing Group owns 150 social homes in West Lancashire (31 March 2026) — 2% of the district's 8,396, the 7th largest of 34 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 76.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 10 other bigger landlords in West Lancashire scored higher. Source: Regulator of Social Housing.
Its homes in West Lancashire
| General needs (rented) | 88 |
|---|---|
| Supported housing | 40 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 22 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Progress Housing Group's homes, not only West Lancashire) | Progress Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 76.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 71.2 | 53.9 |
All Tenant Satisfaction Measures of Progress Housing Group, 2023/24 and 2024/25
Other bigger landlords in West Lancashire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 110 | 89.8% |
| One Vision Housing | 130 | 85.5% |
| Regenda | 166 | 76.6% |
| Your Housing Group | 156 | 75.0% |
| Torus62 | 135 | 73.8% |
| Jigsaw Homes Group | 276 | 68.9% |
| Onward Group | 134 | 68.3% |
| The Riverside Group | 289 | 66.6% |
| Sanctuary Housing Association | 181 | 63.9% |
| West Lancashire Borough Council | 5,794 | 62.5% |
Where else Progress Housing Group owns homes
165 other areas, 11,081 social homes in total. Largest:
- South Ribble 3,768 homes
- Fylde 2,134 homes
- Leeds 457 homes
- Chorley 405 homes
- Wyre 307 homes
- Preston 287 homes
- Hyndburn 142 homes
- County Durham 129 homes
- Doncaster 128 homes
- Liverpool 115 homes
- Bassetlaw 104 homes
- North Yorkshire 103 homes
- Blackpool 97 homes
- Salford 89 homes
- Lancaster 82 homes
All landlords in West Lancashire · Progress Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.