Saffron Housing Trust in South Norfolk
Saffron Housing Trust owns 5,009 social homes in South Norfolk (31 March 2026) — 52% of the district's 9,668, the largest of 25 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 74.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in South Norfolk scored higher. Source: Regulator of Social Housing.
Its homes in South Norfolk
| General needs (rented) | 4,299 |
|---|---|
| Supported housing | 16 |
| Housing for older people | 456 |
| Shared ownership and other low-cost home ownership | 238 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Saffron Housing Trust's homes, not only South Norfolk) | Saffron Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 74.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 66.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 77.9 | 53.9 |
All Tenant Satisfaction Measures of Saffron Housing Trust, 2023/24 and 2024/25
Other bigger landlords in South Norfolk
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Havebury Housing Partnership | 182 | 81.8% |
| Flagship Housing | 1,295 | 75.6% |
| Sage Rented | 230 | 66.7% |
| Orbit Group | 809 | 65.6% |
| Places for People Group | 675 | 64.3% |
| Hastoe Housing Association | 123 | 63.9% |
| Clarion Housing Group | 371 | 63.7% |
| Broadland Housing Association | 366 | 62.3% |
Where else Saffron Housing Trust owns homes
21 other areas, 6,774 social homes in total. Largest:
- Broadland 478 homes
- East Suffolk 471 homes
- Breckland 381 homes
- Norwich 152 homes
- Great Yarmouth 100 homes
- Mid Suffolk 73 homes
- North Norfolk 42 homes
- King's Lynn and West Norfolk 30 homes
- East Cambridgeshire 6 homes
- Chelmsford 6 homes
- Ipswich 6 homes
- West Suffolk 5 homes
- Colchester 4 homes
- Braintree 2 homes
- Brentwood 2 homes
All landlords in South Norfolk · Saffron Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.