Who owns the social housing in Colchester?
Colchester has 12,107 social homes owned by 48 landlords: the council owns 6,074 (31 March 2025) and housing associations and other registered providers 6,033 (31 March 2026). The largest is Colchester City Council with 6,074 (50%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Colchester) ranges from 53.8% (Notting Hill Genesis) to 77.8% (Chelmer Housing Partnership); the council: 72.6%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Colchester
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Colchester City Council council | 6,074 (50%) | — | 72.6% | 0.5% | 88.0% | 47.9 | not graded |
| Eastlight Community Homes | 1,868 (15%) | 0 | 72.7% | 0.0% | 62.0% | 39.4 | C1 |
| Chelmer Housing Partnership | 838 (7%) | 5 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Sanctuary Housing Association | 648 (5%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| The Guinness Partnership | 467 (4%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Peabody Trust | 426 (4%) | 1 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Flagship Housing | 390 (3%) | 1 | 75.6% | 1.4% | 72.9% | 84.9 | not graded |
| Notting Hill Genesis | 314 (3%) | 2 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Places for People Group | 166 (1%) | 3 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Home Group | 91 (1%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Sage Homes RP | 88 (1%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Balkerne Gardens Trust | 68 (1%) | 0 | — | — | — | — | not graded |
| Sage Rented | 58 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| Clarion Housing Group | 58 (0%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Co-operative Development Society | 56 (0%) | 0 | — | — | — | — | not graded |
18 more landlords
| London & Quadrant Housing Trust | 51 (0%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Anchor Hanover Group | 47 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Winnocks and Kendalls Almshouse Charity | 43 (0%) | 0 | — | — | — | — | not graded |
| Mersea Island Trust | 43 (0%) | 0 | — | — | — | — | not graded |
| Inclusion Housing Community Interest Company | 30 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Habinteg Housing Association | 30 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| Salvation Army Housing Association | 23 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| Orwell Housing Association | 21 (0%) | 0 | 69.2% | 0.2% | 62.0% | 52.2 | not graded |
| Falcon Housing Association C.I.C | 20 (0%) | 0 | — | — | — | — | not graded |
| Progress Housing Group | 19 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| English Rural Housing Association | 17 (0%) | 0 | 77.0% | 0.0% | 82.1% | 11.2 | C2 |
| First Priority Housing Association | 15 (0%) | 0 | — | — | — | — | not graded |
| The Ogilvie Charities (Deed No.1) | 14 (0%) | 0 | — | — | — | — | not graded |
| Local Space | 14 (0%) | 1 | 75.3% | 2.9% | 74.6% | 60.4 | C2 |
| Encircle Housing | 13 (0%) | 0 | — | — | — | — | not graded |
| Legal & General Affordable Homes | 13 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Hastoe Housing Association | 12 (0%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Simply Affordable Homes RP | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Colchester (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
15 smaller landlords with fewer than 10 homes here (62 homes)
NACRO, Golden Lane Housing, St Mary Magdalen's Hospital Almshouse Charity, Newarch Homes, M&G UK Shared Ownership, Chisel, Advance Housing and Support, Dimensions (UK), Windrush Alliance UK Community Interest Company, Saffron Housing Trust, Auckland Home Solutions, Sparrow Shared Ownership, Arpeggio Properties, Lets for Life, Park Properties Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Colchester belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.