Who Runs It

Who owns the social housing in Colchester?

Colchester has 12,107 social homes owned by 48 landlords: the council owns 6,074 (31 March 2025) and housing associations and other registered providers 6,033 (31 March 2026). The largest is Colchester City Council with 6,074 (50%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Colchester) ranges from 53.8% (Notting Hill Genesis) to 77.8% (Chelmer Housing Partnership); the council: 72.6%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

12,107social homes
48landlords
6,074owned by the council
35%of homes: landlord has a regulator consumer grade

Landlords in Colchester

LandlordHomes hereFailing Decent Homes here*Satisfied overall (TP01)Not decent, whole stock (RP01)Repairs on time (RP02)Complaints per 1,000 (CH01)Consumer grade
Colchester City Council council 6,074 (50%) — 72.6% 0.5% 88.0% 47.9 not graded
Eastlight Community Homes 1,868 (15%) 0 72.7% 0.0% 62.0% 39.4 C1
Chelmer Housing Partnership 838 (7%) 5 77.8% 0.1% 70.4% 81.6 not graded
Sanctuary Housing Association 648 (5%) 0 63.9% 0.2% 69.6% 114.0 C1
The Guinness Partnership 467 (4%) 0 67.7% 0.2% 78.3% 56.1 C1
Peabody Trust 426 (4%) 1 58.7% 0.1% 73.5% 65.7 C2
Flagship Housing 390 (3%) 1 75.6% 1.4% 72.9% 84.9 not graded
Notting Hill Genesis 314 (3%) 2 53.8% 0.4% 73.2% 108.3 C3
Places for People Group 166 (1%) 3 64.3% 0.1% 47.1% 29.2 C1
Home Group 91 (1%) 0 68.2% 0.1% 75.3% 68.4 C2
Sage Homes RP 88 (1%) 0 86.2% 0.0% 75.7% 21.5 not graded
Balkerne Gardens Trust 68 (1%) 0 — — — — not graded
Sage Rented 58 (0%) 0 66.7% 0.0% 67.9% 26.7 not graded
Clarion Housing Group 58 (0%) 0 63.7% 0.6% 76.3% 52.7 C2
Co-operative Development Society 56 (0%) 0 — — — — not graded
18 more landlords
London & Quadrant Housing Trust 51 (0%) 0 53.5% 1.6% 71.1% 125.5 C2
Anchor Hanover Group 47 (0%) 0 86.1% 0.0% 78.5% 46.0 C3
Winnocks and Kendalls Almshouse Charity 43 (0%) 0 — — — — not graded
Mersea Island Trust 43 (0%) 0 — — — — not graded
Inclusion Housing Community Interest Company 30 (0%) 0 88.7% 0.0% 87.4% 13.0 not graded
Habinteg Housing Association 30 (0%) 0 67.2% 0.2% 78.8% 36.9 C2
Salvation Army Housing Association 23 (0%) 0 73.4% 6.0% 84.1% 47.5 C2
Orwell Housing Association 21 (0%) 0 69.2% 0.2% 62.0% 52.2 not graded
Falcon Housing Association C.I.C 20 (0%) 0 — — — — not graded
Progress Housing Group 19 (0%) 0 76.3% 0.1% 84.0% 71.2 not graded
English Rural Housing Association 17 (0%) 0 77.0% 0.0% 82.1% 11.2 C2
First Priority Housing Association 15 (0%) 0 — — — — not graded
The Ogilvie Charities (Deed No.1) 14 (0%) 0 — — — — not graded
Local Space 14 (0%) 1 75.3% 2.9% 74.6% 60.4 C2
Encircle Housing 13 (0%) 0 — — — — not graded
Legal & General Affordable Homes 13 (0%) 0 79.6% 0.0% 86.1% 26.8 C1*
Hastoe Housing Association 12 (0%) 0 63.9% 0.4% 80.3% 46.9 C2
Simply Affordable Homes RP 10 (0%) 0 — — — — not graded

* Housing associations only, homes in Colchester (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).

15 smaller landlords with fewer than 10 homes here (62 homes)

NACRO, Golden Lane Housing, St Mary Magdalen's Hospital Almshouse Charity, Newarch Homes, M&G UK Shared Ownership, Chisel, Advance Housing and Support, Dimensions (UK), Windrush Alliance UK Community Interest Company, Saffron Housing Trust, Auckland Home Solutions, Sparrow Shared Ownership, Arpeggio Properties, Lets for Life, Park Properties Housing Association

What the grades mean

The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 97% of the social homes in Colchester belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.

Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.