Paragon Asra Housing in Kingston upon Thames
Paragon Asra Housing owns 942 social homes in Kingston upon Thames (31 March 2026) — 12% of the district's 8,016, the 2nd largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 64.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 9 other bigger landlords in Kingston upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Kingston upon Thames
| General needs (rented) | 785 |
|---|---|
| Supported housing | 50 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 107 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Paragon Asra Housing's homes, not only Kingston upon Thames) | Paragon Asra Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 64.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 97.4 | 53.9 |
All Tenant Satisfaction Measures of Paragon Asra Housing, 2023/24 and 2024/25
Other bigger landlords in Kingston upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Guinness Partnership | 217 | 67.7% |
| Metropolitan Housing Trust | 167 | 67.7% |
| Royal Borough of Kingston Upon Thames | 4,541 | 64.0% |
| Clarion Housing Group | 275 | 63.7% |
| Southern Housing | 113 | 63.0% |
| YMCA St Paul's Group | 150 | 61.7% |
| Richmond Housing Partnership | 315 | 61.1% |
| London & Quadrant Housing Trust | 357 | 53.5% |
| Wandle Housing Association | 154 | 49.8% |
Where else Paragon Asra Housing owns homes
61 other areas, 22,634 social homes in total. Largest:
- Elmbridge 4,960 homes
- Leicester 3,597 homes
- Richmond upon Thames 1,815 homes
- Greenwich 1,124 homes
- Wandsworth 969 homes
- Nottingham 877 homes
- North Northamptonshire 869 homes
- Mansfield 739 homes
- West Northamptonshire 544 homes
- Brent 425 homes
- Ealing 407 homes
- Croydon 387 homes
- Hounslow 307 homes
- Lewisham 296 homes
- Lambeth 276 homes
All landlords in Kingston upon Thames · Paragon Asra Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.