Home Group in Newcastle upon Tyne
Home Group owns 1,741 social homes in Newcastle upon Tyne (31 March 2026) — 5% of the district's 36,084, the 3rd largest of 32 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 68.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in Newcastle upon Tyne scored higher. Source: Regulator of Social Housing.
Its homes in Newcastle upon Tyne
| General needs (rented) | 1,035 |
|---|---|
| Supported housing | 392 |
| Housing for older people | 164 |
| Shared ownership and other low-cost home ownership | 150 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of Home Group's homes, not only Newcastle upon Tyne) | Home Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 75.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 68.4 | 53.9 |
All Tenant Satisfaction Measures of Home Group, 2023/24 and 2024/25
Other bigger landlords in Newcastle upon Tyne
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 580 | 86.1% |
| Karbon Homes | 4,452 | 81.5% |
| Bernicia Group | 668 | 80.5% |
| The Riverside Group | 1,150 | 66.6% |
| Places for People Group | 1,506 | 64.3% |
| Newcastle City Council | 24,683 | 48.6% |
Where else Home Group owns homes
169 other areas, 48,101 social homes in total. Largest:
- Cumberland 9,046 homes
- County Durham 3,156 homes
- North Yorkshire 2,199 homes
- Gateshead 1,973 homes
- North Tyneside 1,551 homes
- Sunderland 1,496 homes
- South Tyneside 1,493 homes
- Hartlepool 967 homes
- Northumberland 953 homes
- Middlesbrough 887 homes
- Bradford 856 homes
- Westmorland and Furness 833 homes
- Harrow 833 homes
- North Northamptonshire 703 homes
- Harlow 650 homes
All landlords in Newcastle upon Tyne · Home Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.