Who Runs It

Stonewater in Luton

Stonewater owns 472 social homes in Luton (31 March 2026) — 4% of the district's 12,693, the 5th largest of 31 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 61.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 7 other bigger landlords in Luton scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

472homes in Luton
4%of the district's social homes
61.8%tenants satisfied overall (whole landlord)
C2regulator consumer grade

Its homes in Luton

General needs (rented)467
Supported housing0
Housing for older people0
Shared ownership and other low-cost home ownership5
Failing the Decent Homes Standard (here)2

How it performs (whole landlord, 2024/25)

Measure (all of Stonewater's homes, not only Luton)StonewaterEngland median
Satisfied with the overall service (TP01)61.8%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.1%0.5%
Non-emergency repairs within target (RP02)74.6%82.5%
Stage one complaints per 1,000 homes (CH01)106.053.9

All Tenant Satisfaction Measures of Stonewater, 2023/24 and 2024/25

Other bigger landlords in Luton

LandlordHomes hereSatisfied overall
Paradigm Housing Group53082.0%
bpha25571.8%
Luton Borough Council7,60770.4%
Hightown Housing Association29368.3%
Clarion Housing Group84263.7%
Southern Housing24263.0%
Peabody Trust1,49558.7%

Where else Stonewater owns homes

130 other areas, 36,926 social homes in total. Largest:

All landlords in Luton · Stonewater: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.