Paradigm Housing Group in Luton
Paradigm Housing Group owns 530 social homes in Luton (31 March 2026) — 4% of the district's 12,693, the 4th largest of 31 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 82.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Luton scored higher. Source: Regulator of Social Housing.
Its homes in Luton
| General needs (rented) | 438 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 92 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Paradigm Housing Group's homes, not only Luton) | Paradigm Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 82.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.7% | 0.5% |
| Non-emergency repairs within target (RP02) | 86.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 55.2 | 53.9 |
All Tenant Satisfaction Measures of Paradigm Housing Group, 2023/24 and 2024/25
Other bigger landlords in Luton
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| bpha | 255 | 71.8% |
| Luton Borough Council | 7,607 | 70.4% |
| Hightown Housing Association | 293 | 68.3% |
| Clarion Housing Group | 842 | 63.7% |
| Southern Housing | 242 | 63.0% |
| Stonewater | 472 | 61.8% |
| Peabody Trust | 1,495 | 58.7% |
Where else Paradigm Housing Group owns homes
24 other areas, 19,180 social homes in total. Largest:
- Buckinghamshire 10,119 homes
- Milton Keynes 2,200 homes
- Central Bedfordshire 918 homes
- Cherwell 893 homes
- Welwyn Hatfield 702 homes
- East Hertfordshire 699 homes
- Slough 502 homes
- Broxbourne 443 homes
- Hillingdon 443 homes
- Watford 313 homes
- Dacorum 274 homes
- Bedford 236 homes
- Harrow 148 homes
- St Albans 143 homes
- Hertsmere 140 homes
All landlords in Luton · Paradigm Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.