bpha in Luton
bpha owns 255 social homes in Luton (31 March 2026) — 2% of the district's 12,693, the 8th largest of 31 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 71.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 7 other bigger landlords in Luton scored higher. Source: Regulator of Social Housing.
Its homes in Luton
| General needs (rented) | 118 |
|---|---|
| Supported housing | 6 |
| Housing for older people | 107 |
| Shared ownership and other low-cost home ownership | 24 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of bpha's homes, not only Luton) | bpha | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 66.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 38.5 | 53.9 |
All Tenant Satisfaction Measures of bpha, 2023/24 and 2024/25
Other bigger landlords in Luton
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 530 | 82.0% |
| Luton Borough Council | 7,607 | 70.4% |
| Hightown Housing Association | 293 | 68.3% |
| Clarion Housing Group | 842 | 63.7% |
| Southern Housing | 242 | 63.0% |
| Stonewater | 472 | 61.8% |
| Peabody Trust | 1,495 | 58.7% |
Where else bpha owns homes
27 other areas, 17,565 social homes in total. Largest:
- Bedford 8,795 homes
- Milton Keynes 1,408 homes
- South Cambridgeshire 1,314 homes
- Cambridge 1,224 homes
- Central Bedfordshire 1,071 homes
- Huntingdonshire 982 homes
- West Northamptonshire 654 homes
- Peterborough 512 homes
- North Northamptonshire 472 homes
- Cherwell 433 homes
- Buckinghamshire 84 homes
- Oxford 81 homes
- Vale of White Horse 78 homes
- West Suffolk 66 homes
- Wiltshire 44 homes
All landlords in Luton · bpha: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.