Who Runs It

Stonewater in Bournemouth, Christchurch and Poole

Stonewater owns 1,190 social homes in Bournemouth, Christchurch and Poole (31 March 2026) — 6% of the district's 20,403, the 3rd largest of 37 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 61.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 6 other bigger landlords in Bournemouth, Christchurch and Poole scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

1,190homes in Bournemouth, Christchurch and Poole
6%of the district's social homes
61.8%tenants satisfied overall (whole landlord)
C2regulator consumer grade

Its homes in Bournemouth, Christchurch and Poole

General needs (rented)806
Supported housing76
Housing for older people199
Shared ownership and other low-cost home ownership109
Failing the Decent Homes Standard (here)0

Registered providers counted here: Stonewater; Stonewater (5).

How it performs (whole landlord, 2024/25)

Measure (all of Stonewater's homes, not only Bournemouth, Christchurch and Poole)StonewaterEngland median
Satisfied with the overall service (TP01)61.8%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.1%0.5%
Non-emergency repairs within target (RP02)74.6%82.5%
Stage one complaints per 1,000 homes (CH01)106.053.9

All Tenant Satisfaction Measures of Stonewater, 2023/24 and 2024/25

Other bigger landlords in Bournemouth, Christchurch and Poole

LandlordHomes hereSatisfied overall
Anchor Hanover Group22286.1%
Bournemouth, Christchurch and Poole Council10,16981.2%
Aster Group66879.1%
Bournemouth Churches Housing Association57175.0%
Abri Group77474.5%
Sovereign Network Group5,31863.1%

Where else Stonewater owns homes

130 other areas, 36,926 social homes in total. Largest:

All landlords in Bournemouth, Christchurch and Poole · Stonewater: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.