Who Runs It

Notting Hill Genesis in Epping Forest

Notting Hill Genesis owns 112 social homes in Epping Forest (31 March 2026) — 1% of the district's 8,762, the 8th largest of 23 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 9 other bigger landlords in Epping Forest scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

112homes in Epping Forest
1%of the district's social homes
53.8%tenants satisfied overall (whole landlord)
C3regulator consumer grade

Its homes in Epping Forest

General needs (rented)52
Supported housing8
Housing for older people22
Shared ownership and other low-cost home ownership30
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Notting Hill Genesis's homes, not only Epping Forest)Notting Hill GenesisEngland median
Satisfied with the overall service (TP01)53.8%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.4%0.5%
Non-emergency repairs within target (RP02)73.2%82.5%
Stage one complaints per 1,000 homes (CH01)108.353.9

All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25

Other bigger landlords in Epping Forest

LandlordHomes hereSatisfied overall
Anchor Hanover Group10186.1%
B3 Living12084.7%
Chelmer Housing Partnership22577.8%
Epping Forest District Council6,48473.2%
Home Group39668.2%
Moat Homes18867.2%
Sanctuary Housing Association19263.9%
Sovereign Network Group10663.1%
London & Quadrant Housing Trust55053.5%

Where else Notting Hill Genesis owns homes

73 other areas, 48,310 social homes in total. Largest:

All landlords in Epping Forest · Notting Hill Genesis: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.