Epping Forest District Council in Epping Forest
Epping Forest District Council owns 6,484 social homes in Epping Forest (31 March 2025) — 74% of the district's 8,762, the largest of 23 landlords here. Across its whole stock, 73.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in Epping Forest scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Epping Forest District Council's homes, not only Epping Forest) | Epping Forest District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.3% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 42.8 | 53.9 |
All Tenant Satisfaction Measures of Epping Forest District Council, 2023/24 and 2024/25
Other bigger landlords in Epping Forest
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 101 | 86.1% |
| B3 Living | 120 | 84.7% |
| Chelmer Housing Partnership | 225 | 77.8% |
| Home Group | 396 | 68.2% |
| Moat Homes | 188 | 67.2% |
| Sanctuary Housing Association | 192 | 63.9% |
| Sovereign Network Group | 106 | 63.1% |
| Notting Hill Genesis | 112 | 53.8% |
| London & Quadrant Housing Trust | 550 | 53.5% |
All landlords in Epping Forest · Epping Forest District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.