Who owns the social housing in Epping Forest?
Epping Forest has 8,762 social homes owned by 23 landlords: the council owns 6,484 (31 March 2025) and housing associations and other registered providers 2,278 (31 March 2026). The largest is Epping Forest District Council with 6,484 (74%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Epping Forest) ranges from 53.5% (London & Quadrant Housing Trust) to 86.1% (Anchor Hanover Group); the council: 73.2%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Epping Forest
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Epping Forest District Council council | 6,484 (74%) | — | 73.2% | 2.3% | 77.4% | 42.8 | not graded |
| London & Quadrant Housing Trust | 550 (6%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Home Group | 396 (5%) | 1 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Chelmer Housing Partnership | 225 (3%) | 0 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Sanctuary Housing Association | 192 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Moat Homes | 188 (2%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| B3 Living | 120 (1%) | 0 | 84.7% | 0.5% | 84.0% | 78.1 | C1 |
| Notting Hill Genesis | 112 (1%) | 0 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Sovereign Network Group | 106 (1%) | 0 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Anchor Hanover Group | 101 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Hastoe Housing Association | 86 (1%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| The Baker's Benevolent Society | 47 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 42 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| NACRO | 24 (0%) | 0 | — | — | — | — | not graded |
| Peabody Trust | 21 (0%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
4 more landlords
| Newarch Homes | 19 (0%) | 0 | — | — | — | — | not graded |
| The Papworth Trust | 12 (0%) | 0 | — | — | — | — | not graded |
| The Riverside Group | 10 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Ability Housing Association | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Epping Forest (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
4 smaller landlords with fewer than 10 homes here (17 homes)
Clarion Housing Group, Auckland Home Solutions, Metropolitan Housing Trust, Saffron Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Epping Forest belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.