B3 Living in East Hertfordshire
B3 Living owns 433 social homes in East Hertfordshire (31 March 2026) — 4% of the district's 10,666, the 6th largest of 35 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 84.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 9 other bigger landlords in East Hertfordshire scored higher. Source: Regulator of Social Housing.
Its homes in East Hertfordshire
| General needs (rented) | 329 |
|---|---|
| Supported housing | 27 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 77 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of B3 Living's homes, not only East Hertfordshire) | B3 Living | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 78.1 | 53.9 |
All Tenant Satisfaction Measures of B3 Living, 2023/24 and 2024/25
Other bigger landlords in East Hertfordshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 699 | 82.0% |
| Hightown Housing Association | 495 | 68.3% |
| Home Group | 166 | 68.2% |
| Metropolitan Housing Trust | 238 | 67.7% |
| Sage Rented | 219 | 66.7% |
| Sanctuary Housing Association | 125 | 63.9% |
| Clarion Housing Group | 3,256 | 63.7% |
| Sovereign Network Group | 3,877 | 63.1% |
| Peabody Trust | 471 | 58.7% |
Where else B3 Living owns homes
10 other areas, 5,147 social homes in total. Largest:
- Broxbourne 4,178 homes
- Welwyn Hatfield 247 homes
- Epping Forest 120 homes
- Uttlesford 57 homes
- North Hertfordshire 41 homes
- Stevenage 25 homes
- Brentwood 24 homes
- Hertsmere 10 homes
- St Albans 10 homes
- Harlow 2 homes
All landlords in East Hertfordshire · B3 Living: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.