B3 Living in Broxbourne
B3 Living owns 4,178 social homes in Broxbourne (31 March 2026) — 62% of the district's 6,723, the largest of 18 landlords here. 16 of its homes here failed the Decent Homes Standard. Across its whole stock, 84.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 5 other bigger landlords in Broxbourne scored higher. Source: Regulator of Social Housing.
Its homes in Broxbourne
| General needs (rented) | 3,604 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 273 |
| Shared ownership and other low-cost home ownership | 301 |
| Failing the Decent Homes Standard (here) | 16 |
How it performs (whole landlord, 2024/25)
| Measure (all of B3 Living's homes, not only Broxbourne) | B3 Living | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 78.1 | 53.9 |
All Tenant Satisfaction Measures of B3 Living, 2023/24 and 2024/25
Other bigger landlords in Broxbourne
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 443 | 82.0% |
| Hightown Housing Association | 133 | 68.3% |
| Metropolitan Housing Trust | 279 | 67.7% |
| Sanctuary Housing Association | 142 | 63.9% |
| Peabody Trust | 799 | 58.7% |
Where else B3 Living owns homes
10 other areas, 5,147 social homes in total. Largest:
- East Hertfordshire 433 homes
- Welwyn Hatfield 247 homes
- Epping Forest 120 homes
- Uttlesford 57 homes
- North Hertfordshire 41 homes
- Stevenage 25 homes
- Brentwood 24 homes
- Hertsmere 10 homes
- St Albans 10 homes
- Harlow 2 homes
All landlords in Broxbourne · B3 Living: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.