Who Runs It

Paradigm Housing Group in East Hertfordshire

Paradigm Housing Group owns 699 social homes in East Hertfordshire (31 March 2026) — 7% of the district's 10,666, the 3rd largest of 35 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 82.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 9 other bigger landlords in East Hertfordshire scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

699homes in East Hertfordshire
7%of the district's social homes
82.0%tenants satisfied overall (whole landlord)
not gradedregulator consumer grade

Its homes in East Hertfordshire

General needs (rented)460
Supported housing10
Housing for older people0
Shared ownership and other low-cost home ownership229
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Paradigm Housing Group's homes, not only East Hertfordshire)Paradigm Housing GroupEngland median
Satisfied with the overall service (TP01)82.0%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.7%0.5%
Non-emergency repairs within target (RP02)86.8%82.5%
Stage one complaints per 1,000 homes (CH01)55.253.9

All Tenant Satisfaction Measures of Paradigm Housing Group, 2023/24 and 2024/25

Other bigger landlords in East Hertfordshire

LandlordHomes hereSatisfied overall
B3 Living43384.7%
Hightown Housing Association49568.3%
Home Group16668.2%
Metropolitan Housing Trust23867.7%
Sage Rented21966.7%
Sanctuary Housing Association12563.9%
Clarion Housing Group3,25663.7%
Sovereign Network Group3,87763.1%
Peabody Trust47158.7%

Where else Paradigm Housing Group owns homes

24 other areas, 19,180 social homes in total. Largest:

All landlords in East Hertfordshire · Paradigm Housing Group: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.