The Housing Plus Group in Newcastle-under-Lyme
The Housing Plus Group owns 108 social homes in Newcastle-under-Lyme (31 March 2026) — 1% of the district's 9,970, the 4th largest of 25 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 80.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 3 other bigger landlords in Newcastle-under-Lyme scored higher. Source: Regulator of Social Housing.
Its homes in Newcastle-under-Lyme
| General needs (rented) | 42 |
|---|---|
| Supported housing | 65 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 1 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Housing Plus Group's homes, not only Newcastle-under-Lyme) | The Housing Plus Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 80.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 69.6 | 53.9 |
All Tenant Satisfaction Measures of The Housing Plus Group, 2023/24 and 2024/25
Other bigger landlords in Newcastle-under-Lyme
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Aspire Housing | 8,056 | 78.0% |
| Honeycomb Group | 518 | 66.0% |
| Sanctuary Housing Association | 769 | 63.9% |
Where else The Housing Plus Group owns homes
10 other areas, 32,882 social homes in total. Largest:
- Telford and Wrekin 10,617 homes
- Shropshire 8,133 homes
- Stafford 7,372 homes
- South Staffordshire 5,842 homes
- Cannock Chase 548 homes
- Wolverhampton 148 homes
- Staffordshire Moorlands 73 homes
- Lichfield 30 homes
- Stoke-on-Trent 8 homes
- Dudley 3 homes
All landlords in Newcastle-under-Lyme · The Housing Plus Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.