Who Runs It

Aspire Housing in Newcastle-under-Lyme

Aspire Housing owns 8,056 social homes in Newcastle-under-Lyme (31 March 2026) — 81% of the district's 9,970, the largest of 25 landlords here. 6 of its homes here failed the Decent Homes Standard. Across its whole stock, 78.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 3 other bigger landlords in Newcastle-under-Lyme scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

8,056homes in Newcastle-under-Lyme
81%of the district's social homes
78.0%tenants satisfied overall (whole landlord)
C1regulator consumer grade

Its homes in Newcastle-under-Lyme

General needs (rented)7,358
Supported housing45
Housing for older people496
Shared ownership and other low-cost home ownership157
Failing the Decent Homes Standard (here)6

How it performs (whole landlord, 2024/25)

Measure (all of Aspire Housing's homes, not only Newcastle-under-Lyme)Aspire HousingEngland median
Satisfied with the overall service (TP01)78.0%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.3%0.5%
Non-emergency repairs within target (RP02)59.4%82.5%
Stage one complaints per 1,000 homes (CH01)69.653.9

All Tenant Satisfaction Measures of Aspire Housing, 2023/24 and 2024/25

Other bigger landlords in Newcastle-under-Lyme

LandlordHomes hereSatisfied overall
The Housing Plus Group10880.2%
Honeycomb Group51866.0%
Sanctuary Housing Association76963.9%

Where else Aspire Housing owns homes

8 other areas, 9,303 social homes in total. Largest:

All landlords in Newcastle-under-Lyme · Aspire Housing: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.