Honeycomb Group in Newcastle-under-Lyme
Honeycomb Group owns 518 social homes in Newcastle-under-Lyme (31 March 2026) — 5% of the district's 9,970, the 3rd largest of 25 landlords here. 31 of its homes here failed the Decent Homes Standard. Across its whole stock, 66.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 3 other bigger landlords in Newcastle-under-Lyme scored higher. Source: Regulator of Social Housing.
Its homes in Newcastle-under-Lyme
| General needs (rented) | 496 |
|---|---|
| Supported housing | 3 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 9 |
| Failing the Decent Homes Standard (here) | 31 |
How it performs (whole landlord, 2024/25)
| Measure (all of Honeycomb Group's homes, not only Newcastle-under-Lyme) | Honeycomb Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 66.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 3.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.6 | 53.9 |
All Tenant Satisfaction Measures of Honeycomb Group, 2023/24 and 2024/25
Other bigger landlords in Newcastle-under-Lyme
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Housing Plus Group | 108 | 80.2% |
| Aspire Housing | 8,056 | 78.0% |
| Sanctuary Housing Association | 769 | 63.9% |
Where else Honeycomb Group owns homes
4 other areas, 3,062 social homes in total. Largest:
- Stoke-on-Trent 1,873 homes
- Staffordshire Moorlands 408 homes
- Stafford 165 homes
- Cheshire East 98 homes
All landlords in Newcastle-under-Lyme · Honeycomb Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.