Heart of Medway Housing Association in Medway
Heart of Medway Housing Association owns 692 social homes in Medway (31 March 2026) — 6% of the district's 10,662, the 5th largest of 31 landlords here. 17 of its homes here failed the Decent Homes Standard. It did not appear in the regulator's 2024/25 Tenant Satisfaction Measures. Source: Regulator of Social Housing.
Its homes in Medway
| General needs (rented) | 391 |
|---|---|
| Supported housing | 36 |
| Housing for older people | 144 |
| Shared ownership and other low-cost home ownership | 121 |
| Failing the Decent Homes Standard (here) | 17 |
How it performs (whole landlord, 2024/25)
| Measure (all of Heart of Medway Housing Association's homes, not only Medway) | Heart of Medway Housing Association | England median |
|---|---|---|
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 57.1% | 82.5% |
All Tenant Satisfaction Measures of Heart of Medway Housing Association, 2023/24 and 2024/25
Other bigger landlords in Medway
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 223 | 89.8% |
| Anchor Hanover Group | 311 | 86.1% |
| Legal & General Affordable Homes | 139 | 79.6% |
| West Kent Housing Association | 543 | 74.5% |
| Medway Council | 3,032 | 70.7% |
| Golding Homes | 179 | 68.6% |
| Moat Homes | 1,171 | 67.2% |
| The Riverside Group | 184 | 66.6% |
| Orbit Group | 1,010 | 65.6% |
| Hyde Housing Association | 546 | 65.5% |
| Sanctuary Housing Association | 131 | 63.9% |
| Clarion Housing Group | 256 | 63.7% |
| Southern Housing | 665 | 63.0% |
| Peabody Trust | 310 | 58.7% |
| London & Quadrant Housing Trust | 814 | 53.5% |
Where else Heart of Medway Housing Association owns homes
4 other areas, 1,231 social homes in total. Largest:
All landlords in Medway · Heart of Medway Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.