Who Runs It

Heart of Medway Housing Association in Maidstone

Heart of Medway Housing Association owns 345 social homes in Maidstone (31 March 2026) — 3% of the district's 11,939, the 7th largest of 43 landlords here. 6 of its homes here failed the Decent Homes Standard. It did not appear in the regulator's 2024/25 Tenant Satisfaction Measures. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

345homes in Maidstone
3%of the district's social homes
C1regulator consumer grade

Its homes in Maidstone

General needs (rented)243
Supported housing0
Housing for older people0
Shared ownership and other low-cost home ownership102
Failing the Decent Homes Standard (here)6

How it performs (whole landlord, 2024/25)

Measure (all of Heart of Medway Housing Association's homes, not only Maidstone)Heart of Medway Housing AssociationEngland median
Homes not meeting the Decent Homes Standard (RP01)0.2%0.5%
Non-emergency repairs within target (RP02)57.1%82.5%

All Tenant Satisfaction Measures of Heart of Medway Housing Association, 2023/24 and 2024/25

Other bigger landlords in Maidstone

LandlordHomes hereSatisfied overall
West Kent Housing Association53974.5%
Golding Homes6,90668.6%
Moat Homes41067.2%
The Riverside Group18166.6%
Orbit Group39665.6%
Hyde Housing Association76165.5%
Sanctuary Housing Association15463.9%
Clarion Housing Group34363.7%
Southern Housing13763.0%
Peabody Trust49758.7%

Where else Heart of Medway Housing Association owns homes

4 other areas, 1,231 social homes in total. Largest:

All landlords in Maidstone · Heart of Medway Housing Association: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.