Who owns the social housing in Peterborough?
Peterborough has 18,670 social homes owned by 38 landlords: the council owns 163 (31 March 2025) and housing associations and other registered providers 18,507 (31 March 2026). The largest is Cross Keys Homes with 11,089 (59%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Peterborough) ranges from 61.8% (Amplius Living) to 91.6% (Cross Keys Homes). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Peterborough
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Cross Keys Homes | 11,089 (59%) | 0 | 91.6% | 0.0% | 96.7% | 5.5 | C1 |
| Accent Group | 1,872 (10%) | 0 | 64.1% | 0.0% | 81.3% | 72.2 | not graded |
| Amplius Living | 1,816 (10%) | 11 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
| Hyde Housing Association | 970 (5%) | 7 | 65.5% | 1.2% | 84.8% | 99.7 | C1 |
| Home Group | 512 (3%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| bpha | 512 (3%) | 0 | 71.8% | 0.0% | 66.6% | 38.5 | C1 |
| Clarion Housing Group | 333 (2%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Anchor Hanover Group | 225 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Heylo Housing Registered Provider | 213 (1%) | 0 | — | — | — | — | not graded |
| Platform Housing Group | 163 (1%) | 0 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Peterborough Council council | 163 (1%) | — | — | — | — | — | not graded |
| Housing 21 | 130 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| YMCA Trinity Group | 118 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 111 (1%) | 2 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Sage Homes RP | 75 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
12 more landlords
| Sage Rented | 44 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| First Priority Housing Association | 40 (0%) | 4 | — | — | — | — | not graded |
| Muir Group Housing Association | 31 (0%) | 0 | 82.8% | 0.3% | 75.8% | 143.8 | not graded |
| The Papworth Trust | 31 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 28 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Chrysalis Supported Association | 28 (0%) | 0 | — | — | — | — | not graded |
| TBG Open Door | 28 (0%) | 8 | — | — | — | — | not graded |
| Futures Housing Group | 26 (0%) | 0 | 75.5% | 0.0% | 92.4% | 55.5 | not graded |
| Newarch Homes | 24 (0%) | 0 | — | — | — | — | not graded |
| Inclusion Housing Community Interest Company | 22 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Golden Lane Housing | 17 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| Windrush Alliance UK Community Interest Company | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Peterborough (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (39 homes)
Sparrow Shared Ownership, Habinteg Housing Association, Auckland Home Solutions, Stonewater, Falcon Housing Association C.I.C, The Guinness Partnership, IMPAKT Housing & Support, Hundred Houses Society, London & Quadrant Housing Trust, Progress Housing Group, Saffron Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Peterborough belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.