Who Runs It

Anchor Hanover Group in Lancaster

Anchor Hanover Group owns 190 social homes in Lancaster (31 March 2026) — 3% of the district's 7,170, the 6th largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Lancaster scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

190homes in Lancaster
3%of the district's social homes
86.1%tenants satisfied overall (whole landlord)
C3regulator consumer grade

Its homes in Lancaster

General needs (rented)0
Supported housing0
Housing for older people190
Shared ownership and other low-cost home ownership0
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Anchor Hanover Group's homes, not only Lancaster)Anchor Hanover GroupEngland median
Satisfied with the overall service (TP01)86.1%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.0%0.5%
Non-emergency repairs within target (RP02)78.5%82.5%
Stage one complaints per 1,000 homes (CH01)46.053.9

All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25

Other bigger landlords in Lancaster

LandlordHomes hereSatisfied overall
South Lakes Housing11279.9%
Lancaster City Council3,61477.1%
Great Places Housing Group38070.8%
Jigsaw Homes Group77768.9%
Onward Group10768.3%
The Guinness Partnership61267.7%
Places for People Group62164.3%

Where else Anchor Hanover Group owns homes

244 other areas, 37,782 social homes in total. Largest:

All landlords in Lancaster · Anchor Hanover Group: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.