South Lakes Housing in Lancaster
South Lakes Housing owns 112 social homes in Lancaster (31 March 2026) — 2% of the district's 7,170, the 7th largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 79.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 7 other bigger landlords in Lancaster scored higher. Source: Regulator of Social Housing.
Its homes in Lancaster
| General needs (rented) | 92 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 20 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of South Lakes Housing's homes, not only Lancaster) | South Lakes Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 23.2 | 53.9 |
All Tenant Satisfaction Measures of South Lakes Housing, 2023/24 and 2024/25
Other bigger landlords in Lancaster
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 190 | 86.1% |
| Lancaster City Council | 3,614 | 77.1% |
| Great Places Housing Group | 380 | 70.8% |
| Jigsaw Homes Group | 777 | 68.9% |
| Onward Group | 107 | 68.3% |
| The Guinness Partnership | 612 | 67.7% |
| Places for People Group | 621 | 64.3% |
Where else South Lakes Housing owns homes
3 other areas, 3,503 social homes in total. Largest:
- Westmorland and Furness 3,320 homes
- North Yorkshire 40 homes
- Wyre 31 homes
All landlords in Lancaster · South Lakes Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.