Flagship Housing in Ipswich
Flagship Housing owns 1,746 social homes in Ipswich (31 March 2026) — 13% of the district's 13,116, the 2nd largest of 32 landlords here. 9 of its homes here failed the Decent Homes Standard. Across its whole stock, 75.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 7 other bigger landlords in Ipswich scored higher. Source: Regulator of Social Housing.
Its homes in Ipswich
| General needs (rented) | 1,479 |
|---|---|
| Supported housing | 30 |
| Housing for older people | 116 |
| Shared ownership and other low-cost home ownership | 121 |
| Failing the Decent Homes Standard (here) | 9 |
How it performs (whole landlord, 2024/25)
| Measure (all of Flagship Housing's homes, not only Ipswich) | Flagship Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 75.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 72.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 84.9 | 53.9 |
All Tenant Satisfaction Measures of Flagship Housing, 2023/24 and 2024/25
Other bigger landlords in Ipswich
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 218 | 86.1% |
| Ipswich Borough Council | 7,822 | 77.6% |
| Eastlight Community Homes | 262 | 72.7% |
| Orwell Housing Association | 908 | 69.2% |
| Orbit Group | 351 | 65.6% |
| Sanctuary Housing Association | 828 | 63.9% |
| Notting Hill Genesis | 258 | 53.8% |
Where else Flagship Housing owns homes
20 other areas, 32,817 social homes in total. Largest:
- Breckland 6,759 homes
- East Suffolk 6,497 homes
- North Norfolk 5,074 homes
- West Suffolk 4,633 homes
- South Norfolk 1,295 homes
- Broadland 1,117 homes
- Mid Suffolk 1,081 homes
- Babergh 970 homes
- Great Yarmouth 636 homes
- Norwich 565 homes
- Braintree 483 homes
- South Cambridgeshire 435 homes
- Colchester 390 homes
- King's Lynn and West Norfolk 331 homes
- East Cambridgeshire 279 homes
All landlords in Ipswich · Flagship Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.