Flagship Housing in Great Yarmouth
Flagship Housing owns 636 social homes in Great Yarmouth (31 March 2026) — 8% of the district's 7,839, the 2nd largest of 22 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 75.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 5 other bigger landlords in Great Yarmouth scored higher. Source: Regulator of Social Housing.
Its homes in Great Yarmouth
| General needs (rented) | 584 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 52 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Flagship Housing's homes, not only Great Yarmouth) | Flagship Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 75.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 72.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 84.9 | 53.9 |
All Tenant Satisfaction Measures of Flagship Housing, 2023/24 and 2024/25
Other bigger landlords in Great Yarmouth
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Great Yarmouth Borough Council | 5,796 | 74.6% |
| Saffron Housing Trust | 100 | 74.0% |
| Orwell Housing Association | 243 | 69.2% |
| Orbit Group | 270 | 65.6% |
| Broadland Housing Association | 382 | 62.3% |
Where else Flagship Housing owns homes
20 other areas, 32,817 social homes in total. Largest:
- Breckland 6,759 homes
- East Suffolk 6,497 homes
- North Norfolk 5,074 homes
- West Suffolk 4,633 homes
- Ipswich 1,746 homes
- South Norfolk 1,295 homes
- Broadland 1,117 homes
- Mid Suffolk 1,081 homes
- Babergh 970 homes
- Norwich 565 homes
- Braintree 483 homes
- South Cambridgeshire 435 homes
- Colchester 390 homes
- King's Lynn and West Norfolk 331 homes
- East Cambridgeshire 279 homes
All landlords in Great Yarmouth · Flagship Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.