Who Runs It

Notting Hill Genesis in Harlow

Notting Hill Genesis owns 185 social homes in Harlow (31 March 2026) — 2% of the district's 12,040, the 7th largest of 25 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 7 other bigger landlords in Harlow scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

185homes in Harlow
2%of the district's social homes
53.8%tenants satisfied overall (whole landlord)
C3regulator consumer grade

Its homes in Harlow

General needs (rented)93
Supported housing25
Housing for older people66
Shared ownership and other low-cost home ownership1
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Notting Hill Genesis's homes, not only Harlow)Notting Hill GenesisEngland median
Satisfied with the overall service (TP01)53.8%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.4%0.5%
Non-emergency repairs within target (RP02)73.2%82.5%
Stage one complaints per 1,000 homes (CH01)108.353.9

All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25

Other bigger landlords in Harlow

LandlordHomes hereSatisfied overall
Home Group65068.2%
Moat Homes50167.2%
Sage Rented21466.7%
Sanctuary Housing Association15563.9%
Clarion Housing Group41963.7%
Harlow District Council9,05055.3%
London & Quadrant Housing Trust19553.5%

Where else Notting Hill Genesis owns homes

73 other areas, 48,310 social homes in total. Largest:

All landlords in Harlow · Notting Hill Genesis: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.