Moat Homes in Harlow
Moat Homes owns 501 social homes in Harlow (31 March 2026) — 4% of the district's 12,040, the 3rd largest of 25 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 67.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 7 other bigger landlords in Harlow scored higher. Source: Regulator of Social Housing.
Its homes in Harlow
| General needs (rented) | 248 |
|---|---|
| Supported housing | 3 |
| Housing for older people | 24 |
| Shared ownership and other low-cost home ownership | 226 |
| Failing the Decent Homes Standard (here) | 0 |
Registered providers counted here: Moat Homes; Moat Housing Group.
How it performs (whole landlord, 2024/25)
| Measure (all of Moat Homes's homes, not only Harlow) | Moat Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 41.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 155.6 | 53.9 |
All Tenant Satisfaction Measures of Moat Homes, 2023/24 and 2024/25
Other bigger landlords in Harlow
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Home Group | 650 | 68.2% |
| Sage Rented | 214 | 66.7% |
| Sanctuary Housing Association | 155 | 63.9% |
| Clarion Housing Group | 419 | 63.7% |
| Harlow District Council | 9,050 | 55.3% |
| Notting Hill Genesis | 185 | 53.8% |
| London & Quadrant Housing Trust | 195 | 53.5% |
Where else Moat Homes owns homes
90 other areas, 19,814 social homes in total. Largest:
- Maldon 2,071 homes
- Medway 1,171 homes
- Swale 1,097 homes
- Sevenoaks 977 homes
- Dartford 947 homes
- Merton 935 homes
- Tonbridge and Malling 859 homes
- Greenwich 799 homes
- Ashford 693 homes
- Canterbury 690 homes
- Mid Sussex 663 homes
- Gravesham 653 homes
- Bexley 624 homes
- Croydon 619 homes
- Tunbridge Wells 594 homes
All landlords in Harlow · Moat Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.