Who owns the social housing in Merton?
Merton has 12,605 social homes owned by 36 landlords: the council owns 80 (31 March 2025) and housing associations and other registered providers 12,525 (31 March 2026). The largest is Clarion Housing Group with 6,223 (49%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Merton) ranges from 49.8% (Wandle Housing Association) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Merton
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Clarion Housing Group | 6,223 (49%) | 92 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Wandle Housing Association | 1,311 (10%) | 13 | 49.8% | 1.7% | 67.0% | 195.6 | C2 |
| London & Quadrant Housing Trust | 1,063 (8%) | 8 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Moat Homes | 935 (7%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| Southern Housing | 566 (4%) | 2 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Peabody Trust | 407 (3%) | 2 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Notting Hill Genesis | 395 (3%) | 0 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Anchor Hanover Group | 324 (3%) | 12 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Metropolitan Housing Trust | 290 (2%) | 6 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| YMCA St Paul's Group | 157 (1%) | 0 | 61.7% | 0.0% | 75.7% | 74.4 | not graded |
| Aves Housing | 112 (1%) | 0 | — | — | — | — | not graded |
| Sanctuary Housing Association | 111 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| The Riverside Group | 103 (1%) | 5 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Paragon Asra Housing | 90 (1%) | 0 | 64.8% | 0.0% | 84.1% | 97.4 | C1 |
| Merton Council council | 80 (1%) | — | — | — | — | — | not graded |
9 more landlords
| Ability Housing Association | 78 (1%) | 0 | — | — | — | — | not graded |
| Aster Group | 68 (1%) | 0 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Kingston upon Thames Churches Housing Association | 60 (0%) | 0 | — | — | — | — | not graded |
| Millat Asian Housing Association | 51 (0%) | 0 | — | — | — | — | not graded |
| MTD Housing | 49 (0%) | 0 | — | — | — | — | not graded |
| Housing 21 | 33 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Changing Lives Housing Trust | 24 (0%) | 0 | — | — | — | — | not graded |
| Evolve Housing + Support | 24 (0%) | 0 | — | — | — | — | not graded |
| Home Group | 16 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
* Housing associations only, homes in Merton (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
12 smaller landlords with fewer than 10 homes here (35 homes)
The Cinque Cottages, Advance Housing and Support, Cromwood Housing, Hyde Housing Association, St Christopher's Fellowship, Penge Churches Housing Association, Orbit Group, Pinnacle Affordable Homes, The Guinness Partnership, Origin Housing, Places for People Group, Ekaya Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Merton belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in London.