Who Runs It

Southern Housing in Elmbridge

Southern Housing owns 406 social homes in Elmbridge (31 March 2026) — 6% of the district's 6,850, the 3rd largest of 21 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 63.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 3 other bigger landlords in Elmbridge scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

406homes in Elmbridge
6%of the district's social homes
63.0%tenants satisfied overall (whole landlord)
C2regulator consumer grade

Its homes in Elmbridge

General needs (rented)291
Supported housing0
Housing for older people27
Shared ownership and other low-cost home ownership88
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Southern Housing's homes, not only Elmbridge)Southern HousingEngland median
Satisfied with the overall service (TP01)63.0%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.4%0.5%
Non-emergency repairs within target (RP02)72.9%82.5%
Stage one complaints per 1,000 homes (CH01)98.253.9

All Tenant Satisfaction Measures of Southern Housing, 2023/24 and 2024/25

Other bigger landlords in Elmbridge

LandlordHomes hereSatisfied overall
Metropolitan Housing Trust24167.7%
Paragon Asra Housing4,96064.8%
A2Dominion Housing Group50160.7%

Where else Southern Housing owns homes

106 other areas, 69,362 social homes in total. Largest:

All landlords in Elmbridge · Southern Housing: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.