Who owns the social housing in Hastings?
Hastings has 6,728 social homes owned by 21 landlords: the council owns 137 (31 March 2025) and housing associations and other registered providers 6,591 (31 March 2026). The largest is Southern Housing with 4,418 (66%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Hastings) ranges from 63.0% (Southern Housing) to 65.6% (Orbit Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Hastings
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Southern Housing | 4,418 (66%) | 5 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| Orbit Group | 1,521 (23%) | 2 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
| Hastings Council council | 137 (2%) | — | — | — | — | — | not graded |
| BHT Sussex | 102 (2%) | 0 | — | — | — | — | not graded |
| Places for People Group | 84 (1%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Sanctuary Housing Association | 80 (1%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Hyde Housing Association | 59 (1%) | 0 | 65.5% | 1.2% | 84.8% | 99.7 | C1 |
| Anchor Hanover Group | 54 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Stonewater | 52 (1%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Home Group | 52 (1%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| YMCA Downslink Group | 47 (1%) | 0 | — | — | — | — | not graded |
| Ability Housing Association | 36 (1%) | 0 | — | — | — | — | not graded |
| Housing 21 | 28 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Encircle Housing | 14 (0%) | 0 | — | — | — | — | not graded |
| Radcliffe Housing Society | 12 (0%) | 0 | — | — | — | — | not graded |
1 more landlords
| Salvation Army Housing Association | 11 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
* Housing associations only, homes in Hastings (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
5 smaller landlords with fewer than 10 homes here (21 homes)
Golden Lane Housing, Southdown Housing Association, Local Space, London & Quadrant Housing Trust, MTD Housing
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 95% of the social homes in Hastings belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.