Moat Homes in Crawley
Moat Homes owns 535 social homes in Crawley (31 March 2026) — 5% of the district's 11,479, the 2nd largest of 30 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 67.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Crawley scored higher. Source: Regulator of Social Housing.
Its homes in Crawley
| General needs (rented) | 392 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 143 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of Moat Homes's homes, not only Crawley) | Moat Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 41.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 155.6 | 53.9 |
All Tenant Satisfaction Measures of Moat Homes, 2023/24 and 2024/25
Other bigger landlords in Crawley
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Raven Housing Trust | 221 | 84.0% |
| Crawley Borough Council | 8,364 | 72.8% |
| The Guinness Partnership | 473 | 67.7% |
| Hyde Housing Association | 418 | 65.5% |
| Clarion Housing Group | 129 | 63.7% |
| Southern Housing | 295 | 63.0% |
| A2Dominion Housing Group | 124 | 60.7% |
| London & Quadrant Housing Trust | 245 | 53.5% |
Where else Moat Homes owns homes
90 other areas, 19,814 social homes in total. Largest:
- Maldon 2,071 homes
- Medway 1,171 homes
- Swale 1,097 homes
- Sevenoaks 977 homes
- Dartford 947 homes
- Merton 935 homes
- Tonbridge and Malling 859 homes
- Greenwich 799 homes
- Ashford 693 homes
- Canterbury 690 homes
- Mid Sussex 663 homes
- Gravesham 653 homes
- Bexley 624 homes
- Croydon 619 homes
- Tunbridge Wells 594 homes
All landlords in Crawley · Moat Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.