Who owns the social housing in Crawley?
Crawley has 11,479 social homes owned by 30 landlords: the council owns 8,364 (31 March 2025) and housing associations and other registered providers 3,115 (31 March 2026). The largest is Crawley Borough Council with 8,364 (73%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Crawley) ranges from 53.5% (London & Quadrant Housing Trust) to 84.0% (Raven Housing Trust); the council: 72.8%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Crawley
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Crawley Borough Council council | 8,364 (73%) | — | 72.8% | 2.5% | 91.1% | 37.8 | C2 |
| Moat Homes | 535 (5%) | 2 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| The Guinness Partnership | 473 (4%) | 2 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Hyde Housing Association | 418 (4%) | 5 | 65.5% | 1.2% | 84.8% | 99.7 | C1 |
| Southern Housing | 295 (3%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| London & Quadrant Housing Trust | 245 (2%) | 2 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Raven Housing Trust | 221 (2%) | 0 | 84.0% | 0.5% | 80.9% | 113.3 | C1 |
| Clarion Housing Group | 129 (1%) | 1 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| A2Dominion Housing Group | 124 (1%) | 0 | 60.7% | 0.2% | 73.9% | 199.9 | not graded |
| Peabody Trust | 107 (1%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Housing 21 | 104 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Stonewater | 90 (1%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| YMCA Downslink Group | 77 (1%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 71 (1%) | 1 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Keniston Housing Association | 67 (1%) | 0 | — | — | — | — | not graded |
4 more landlords
| Transform Housing & Support | 62 (1%) | 0 | — | — | — | — | not graded |
| Places for People Group | 24 (0%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Southdown Housing Association | 18 (0%) | 0 | — | — | — | — | not graded |
| Pinnacle Affordable Homes | 13 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Crawley (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
11 smaller landlords with fewer than 10 homes here (42 homes)
Hilldale Housing Association, Inclusion Housing Community Interest Company, Life 2009, The Field Lane Foundation, Metropolitan Housing Trust, J49, Crawley Open House, Sanctuary Housing Association, MTD Housing, Great Places Housing Group, bpha
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Crawley belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.