Who Runs It

Housing 21 in Coventry

Housing 21 owns 118 social homes in Coventry (31 March 2026) — 0% of the district's 26,292, the 12th largest of 44 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 89.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 6 other bigger landlords in Coventry scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

118homes in Coventry
0%of the district's social homes
89.8%tenants satisfied overall (whole landlord)
C1regulator consumer grade

Its homes in Coventry

General needs (rented)0
Supported housing0
Housing for older people118
Shared ownership and other low-cost home ownership0
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Housing 21's homes, not only Coventry)Housing 21England median
Satisfied with the overall service (TP01)89.8%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.0%0.5%
Non-emergency repairs within target (RP02)97.3%82.5%
Stage one complaints per 1,000 homes (CH01)12.953.9

All Tenant Satisfaction Measures of Housing 21, 2023/24 and 2024/25

Other bigger landlords in Coventry

LandlordHomes hereSatisfied overall
Midland Heart3,56978.7%
Citizen Housing Group16,37765.6%
Orbit Group1,78365.6%
Clarion Housing Group53063.7%
Stonewater1,39061.8%
GreenSquareAccord59958.2%

Where else Housing 21 owns homes

210 other areas, 21,944 social homes in total. Largest:

All landlords in Coventry · Housing 21: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.