Who owns the social housing in Walsall?
Walsall has 28,273 social homes owned by 32 landlords: the council owns 115 (31 March 2025) and housing associations and other registered providers 28,158 (31 March 2026). The largest is Walsall Housing Group with 19,214 (68%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Walsall) ranges from 58.2% (GreenSquareAccord) to 89.8% (Housing 21). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Walsall
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Walsall Housing Group | 19,214 (68%) | 12 | 77.2% | 0.1% | 81.9% | 32.2 | C1 |
| GreenSquareAccord | 4,233 (15%) | 0 | 58.2% | 0.0% | 76.6% | 194.1 | C2 |
| Watmos Community Homes | 1,677 (6%) | 0 | 80.4% | 0.2% | 87.5% | 58.6 | C1 |
| Amplius Living | 1,202 (4%) | 6 | 61.8% | 1.4% | 67.4% | 114.4 | C2 |
| Clarion Housing Group | 404 (1%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Housing 21 | 330 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Bromford Flagship | 295 (1%) | 0 | 84.1% | 0.0% | 70.2% | 70.7 | not graded |
| Midland Heart | 199 (1%) | 0 | 78.7% | 0.0% | 88.1% | 59.8 | C1 |
| Sanctuary Housing Association | 135 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Walsall Council council | 115 (0%) | — | — | — | — | — | not graded |
| Black Country Housing Group | 79 (0%) | 0 | 85.7% | 0.0% | 92.1% | 47.6 | not graded |
| Platform Housing Group | 49 (0%) | 1 | 64.6% | 0.1% | 62.3% | 72.9 | not graded |
| Inclusion Housing Community Interest Company | 43 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Anchor Hanover Group | 36 (0%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Nehemiah United Churches Housing Association | 34 (0%) | 0 | 77.7% | 0.0% | 93.5% | 30.1 | C2 |
11 more landlords
| Stonewater | 28 (0%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Paddock Housing Co-operative | 24 (0%) | 0 | — | — | — | — | not graded |
| Citizen Housing Group | 22 (0%) | 0 | 65.6% | 0.1% | 81.7% | 137.1 | C1 |
| Southern Housing | 22 (0%) | 0 | 63.0% | 0.4% | 72.9% | 98.2 | C2 |
| YMCA Black Country Group | 21 (0%) | 0 | — | — | — | — | not graded |
| Trinity Housing Association | 18 (0%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 18 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| New Foundations Housing Association | 14 (0%) | 0 | — | — | — | — | not graded |
| Windrush Alliance UK Community Interest Company | 13 (0%) | 0 | — | — | — | — | not graded |
| The Henry Boys' Almshouses | 12 (0%) | 0 | — | — | — | — | not graded |
| Harpers Marsh and Crumps Almshouse Charity | 11 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Walsall (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (25 homes)
Auckland Home Solutions, Golden Lane Housing, Charity of Mrs Catherine Walker, Encircle Housing, Margaret Colquhoun Chavasse Almshouses, Trident Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Walsall belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in West Midlands.