Midland Heart in Charnwood
Midland Heart owns 398 social homes in Charnwood (31 March 2026) — 4% of the district's 10,664, the 8th largest of 32 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 78.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 10 other bigger landlords in Charnwood scored higher. Source: Regulator of Social Housing.
Its homes in Charnwood
| General needs (rented) | 273 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 10 |
| Shared ownership and other low-cost home ownership | 115 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Midland Heart's homes, not only Charnwood) | Midland Heart | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 78.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 88.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 59.8 | 53.9 |
All Tenant Satisfaction Measures of Midland Heart, 2023/24 and 2024/25
Other bigger landlords in Charnwood
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Nottingham Community Housing Association | 684 | 78.2% |
| Charnwood Borough Council | 5,428 | 68.7% |
| Metropolitan Housing Trust | 135 | 67.7% |
| East Midlands Housing Group | 1,002 | 67.5% |
| The Riverside Group | 428 | 66.6% |
| Paragon Asra Housing | 270 | 64.8% |
| Platform Housing Group | 567 | 64.6% |
| Places for People Group | 147 | 64.3% |
| Amplius Living | 703 | 61.8% |
| Stonewater | 429 | 61.8% |
Where else Midland Heart owns homes
42 other areas, 30,510 social homes in total. Largest:
- Birmingham 11,606 homes
- Coventry 3,569 homes
- Wolverhampton 2,143 homes
- Sandwell 1,467 homes
- Leicester 1,094 homes
- Nuneaton and Bedworth 1,041 homes
- East Staffordshire 983 homes
- Dudley 817 homes
- Stoke-on-Trent 806 homes
- Rugby 696 homes
- Lichfield 649 homes
- Tamworth 631 homes
- South Derbyshire 517 homes
- Hinckley and Bosworth 498 homes
- Cannock Chase 445 homes
All landlords in Charnwood · Midland Heart: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.