English Rural Housing Association in Ashford
English Rural Housing Association owns 188 social homes in Ashford (31 March 2026) — 2% of the district's 9,235, the 7th largest of 30 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 77.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 12 other bigger landlords in Ashford scored higher. Source: Regulator of Social Housing.
Its homes in Ashford
| General needs (rented) | 138 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 50 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of English Rural Housing Association's homes, not only Ashford) | English Rural Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 82.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 11.2 | 53.9 |
All Tenant Satisfaction Measures of English Rural Housing Association, 2023/24 and 2024/25
Other bigger landlords in Ashford
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 131 | 89.8% |
| West Kent Housing Association | 598 | 74.5% |
| Golding Homes | 149 | 68.6% |
| Moat Homes | 693 | 67.2% |
| Orbit Group | 206 | 65.6% |
| Hyde Housing Association | 164 | 65.5% |
| Places for People Group | 122 | 64.3% |
| Accent Group | 179 | 64.1% |
| Clarion Housing Group | 406 | 63.7% |
| Southern Housing | 531 | 63.0% |
| Ashford Borough Council | 5,281 | 59.2% |
| Peabody Trust | 126 | 58.7% |
Where else English Rural Housing Association owns homes
46 other areas, 1,578 social homes in total. Largest:
- Test Valley 154 homes
- Uttlesford 110 homes
- Waverley 101 homes
- Cotswold 79 homes
- South Cambridgeshire 50 homes
- North Somerset 48 homes
- Tendring 47 homes
- New Forest 47 homes
- Forest of Dean 45 homes
- Swale 43 homes
- Stroud 41 homes
- Tandridge 41 homes
- Guildford 40 homes
- Dover 38 homes
- Buckinghamshire 37 homes
All landlords in Ashford · English Rural Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.