Who owns the social housing in Test Valley?
Test Valley has 9,760 social homes owned by 27 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Aster Group with 5,545 (57%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Test Valley) ranges from 61.8% (Stonewater) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Test Valley
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Aster Group | 5,545 (57%) | 4 | 79.1% | 0.1% | 84.0% | 48.2 | C1 |
| Sovereign Network Group | 1,266 (13%) | 1 | 63.1% | 2.1% | 68.6% | 97.2 | C2 |
| Vivid Housing | 1,137 (12%) | 1 | 73.3% | 0.0% | 60.5% | 92.0 | not graded |
| Abri Group | 593 (6%) | 0 | 74.5% | 0.0% | 94.7% | 69.9 | C2 |
| Clarion Housing Group | 295 (3%) | 0 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Stonewater | 172 (2%) | 0 | 61.8% | 0.1% | 74.6% | 106.0 | C2 |
| Sage Rented | 154 (2%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| English Rural Housing Association | 154 (2%) | 0 | 77.0% | 0.0% | 82.1% | 11.2 | C2 |
| Anchor Hanover Group | 103 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Sparrow Shared Ownership | 68 (1%) | 0 | — | — | — | — | C1* |
| Places for People Group | 56 (1%) | 0 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Housing 21 | 55 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Two Saints | 25 (0%) | 0 | — | — | — | — | not graded |
| Legal & General Affordable Homes (Investment 3) | 21 (0%) | 0 | — | — | — | — | C1* |
| Advance Housing and Support | 19 (0%) | 0 | 80.5% | 0.1% | 93.2% | 59.0 | C2 |
5 more landlords
| The Andover Charities | 18 (0%) | 0 | — | — | — | — | not graded |
| Dimensions (UK) | 12 (0%) | 0 | — | — | — | — | not graded |
| Abbeyfield Wessex Society | 12 (0%) | 0 | — | — | — | — | not graded |
| M&G UK Shared Ownership | 11 (0%) | 0 | — | — | — | — | C2* |
| Salvation Army Housing Association | 10 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
* Housing associations only, homes in Test Valley (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
7 smaller landlords with fewer than 10 homes here (34 homes)
Sanctuary Housing Association, Home Group, Sage Homes RP, Bespoke Supportive Tenancies, Moat Homes, London & Quadrant Housing Trust, LiveWest Homes
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Test Valley belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in South East.